Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Game Diagnostic Error
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Just got a new Laptop and went to install voobly after installing AOE2:HD.
When I went to launch Voobly I got the following error: [You must login to view link]
After some searching I found the following page: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
and followed the instructions on that page.
What happened was that after relaunching Voobly on Step 12, the Compatibility Patch didn't start downloading so I had to do that manually.
Then when it came to step 18, the same error I had at the start popped up, not like the one shown.
Can anyone help me with this, thanks.
Edit:Ah! I see the problem. Just copied the stuff from the 'New Folder' into the main directory and it works fine now. Thank you!!
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